Navigating CRM Concerns: How SGH Asia & Odoo CRM Offer Solutions

CRM, erp, Odoo, Uncategorized

When it comes to the right CRM system, businesses have many concerns. Here are a few of them & how SGH Asia can help you solving them with Odoo’s CRM solution:

1. Integration Complexity:

Many businesses use multiple software platforms for various functions such as sales, marketing, customer support, etc. Integrating these systems with a CRM can be complex and time-consuming, leading to data silos and inefficiencies.

This is where Odoo comes into play! Odoo offers a All-in-One solution for this pain point. No more straying amongst different platforms. Manage all your CRM functions in our ERP-Partner Odoo. SGH Asia will help you through the implementation process transferring relevant data to the new system.

2. User Adoption:

CRM systems are only effective if they’re used consistently and correctly by employees. However, getting staff to embrace new technology can be challenging, especially if the CRM interface is complex or lacks intuitive features.

No need to worry about this aspect anymore! Switch to Odoo with SGH Asia now! Not only is Odoo simple to use in comparison to solutions such as SAP, but we at SGH Asia make an effort to guiding our client’s employees through the testing process. We make sure that you fully understand the implemented features and get to test them yourselves before going live.

3. Data Quality and Consistency:

Maintaining accurate and up-to-date customer data is crucial for effective CRM usage. However, businesses often struggle with data quality issues such as duplicate records, incomplete information, and inconsistent data entry practices.

Being a German IT-Company, SGH Asia continuously makes sure to deliver the best quality and consistency. For this, we have project guidelines which lead us through projects.

4. Scalability:

As businesses grow, their CRM requirements evolve. However, many CRM systems may not scale effectively to accommodate increased data volume, user count, or additional features, leading to performance issues and limitations.

Whether SMEs or big corporations, Odoo’s CRM system should be your first choice! It’s easily scalable and you can migrate to Odoo any time!

5. Mobile Accessibility:

With the rise of remote work and mobile devices, employees increasingly expect CRM systems to be accessible from anywhere, at any time, and on any device. Ensuring seamless mobile access without sacrificing functionality or security can be a challenge for businesses.

Odoo does also have a mobile version. Like this, you can access your CRM system & other modules anytime, anywhere!

6. Customization and Flexibility:

Every business has unique processes and workflows. Therefore, CRM systems need to be highly customizable to accommodate different requirements. However, overly rigid or overly complex customization options can hinder adoption and usability.

If customization & Flexibility are important to you, you have found the right CRM system provider in Odoo! As Odoo is an Open Source, Platform you can unleash your creativity! SGH Asia is more than open to help you in the customization according to your needs.

7. Security Concerns:

CRM systems store sensitive customer data, making them attractive targets for cyber-attacks. Ensuring robust security measures to protect against data breaches, unauthorized access, and other security threats is a top priority for businesses.

Your data is safe with us! Not only are we GDPR and PDPD compliant, but we are also ISO 27001 certified.

8. Cost of Ownership:

Implementing and maintaining a CRM system can be costly, especially for small and medium-sized businesses with limited budgets. Licensing fees, customization costs, integration expenses, and ongoing support and maintenance can add up quickly.

Good thing you discovered us! SGH Asia will help you implementing Odoo as a CRM system. In comparison to other providers on the market, Odoo provides many integrated apps additionally to the CRM Module in exchange for a cost-effective price.

Take a look at our CRM Demo Video Here

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